L2 Security Engineer (AMK)

Combuilder Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology company in Singapore is seeking an experienced L2 Security Engineer responsible for troubleshooting, monitoring security, and managing tickets according to SLA requirements. The ideal candidate should have a minimum of 2 years in security administration and relevant certifications. Strong analytical, communication, and teamwork skills are essential for success in this role.

Qualifications

• Minimum 2 years of experience in security administration.
• Experience in systems administration (Windows/Linux) is a plus.
• Able to handle demanding service response and recovery turnaround.

Responsibilities

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Monitor security and bandwidth usage.
• Manage change requests and maintenance activities for security operations.

Skills

Troubleshooting

Security administration

Communication skills

Analytical skills

Teamwork

Education

Relevant Certification on IT Security

ITIL certification

Tools

Windows

Linux

Beyond Trust

Palo Alto

Fortigate

Check Point

RSA

Safenet

Job description

L2 Security Engineer is responsible to :

• Analyse problems, perform troubleshooting, and track problems through resolution
• Responsible for monitoring activities, such as security and bandwidth usage
• When necessary, elevate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for security infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for security operations including firmware patches
• Ensure zero service level breaches and achieve 100% compliance with policy and procedure
• Perform Change Request, Service Request as assigned by team lead according to the SLA
• Offsite standby after office hours

Job Requirement

• Minimum 2 year of experience in security administration
• Relevant Certification on IT Security is highly preferable

Special Knowledge of Skill

• Experience in systems administration (window/Linux) would be a plus
• Able to handle demanding service response and recovery turnaround
• Provide daily support team to meet stringent SLA requirements
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good Teamwork
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information
• ITIL certification will be an advantage
• Good Knowledge of following products will be advantageous: Beyond Trust, SEPM, RSA, Palo Alto, Checkpoint, Fortigate and Safenet