L2 Production Support Engineer - Banking Tech & Payments

DBS; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading financial institution in Singapore is seeking an Associate, L2 Production Support Engineer to provide operational support for production channel systems. You will utilize your technical expertise to resolve complex issues efficiently while ensuring continuous service availability. The ideal candidate has 2-3 years of IT experience with strong knowledge of technologies like RHEL, Apache, and SQL. You will be expected to provide 24x7 support and lead investigations on incidents to ensure service reliability.

Qualifications

• 2-3 years of overall IT experience with 1-2 years in production support.
• Experience supporting corporate banking channels is an advantage.
• Ability to provide 24x7 operational support when required.

Responsibilities

• Provide operational support for production channel systems.
• Investigate and resolve complex technical issues efficiently.
• Lead instances and coordinate deliveries for technical incidents.

Skills

Technical knowledge of RHEL

Knowledge of JBOSS

Apache experience

MariaDB knowledge

MQ experience

SQL expertise

Shell scripting

Crisis management

Communication skills

Job description

A leading financial institution in Singapore is seeking an Associate, L2 Production Support Engineer to provide operational support for production channel systems. You will utilize your technical expertise to resolve complex issues efficiently while ensuring continuous service availability. The ideal candidate has 2-3 years of IT experience with strong knowledge of technologies like RHEL, Apache, and SQL. You will be expected to provide 24x7 support and lead investigations on incidents to ensure service reliability.