L2 Network Engineer at Ang Mo Kio, $4200 - $5000 + Offsite Standby Allowance $200

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a skilled Network Engineer to monitor and manage network operations. Responsibilities include troubleshooting, support ticket management, and ensuring compliance with service-level agreements. Candidates should have a diploma in Computer Science, relevant certifications, and at least 3 years of experience. Strong technical and communication skills are essential. This role offers a competitive salary ranging from $4200 to $5000 monthly plus allowances.

Qualifications

• Minimum 3 years of experience as a network engineer.
• CCNA / CCNP certification is required.
• ITIL certification will be an added advantage.

Responsibilities

• Analyse problems and perform troubleshooting.
• Monitor network and bandwidth usage.
• Ensure management of support tickets according to SLA.

Skills

Technical skills (network)

Good communication skills in English

Good analytical skills

Meticulous and process-oriented

Education

Diploma in Computer Science or Computer Engineering

Tools

Cisco Routers and Switches

Solarwinds

NTP

FS load balancer

IXIA

Job description

Contract and Conditions

• 1-year outsourced contract
• Salary: $4200-$5000 + Offsite Standby Allowance $200
• Working hours: Mon – Fri; 8:30am – 6pm
• Location: Ang Mo Kio

Job Responsibilities

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Monitor activities, such as network and bandwidth usage.
• Escalate problems to the appropriate stakeholders / principals when necessary.
• Ensure generation and management of support tickets according to SLA requirements.
• Schedule and run periodic maintenance for network infrastructure at the data centre.
• Plan and manage change requests and/or maintenance activities for network operations including firmware patches.
• Ensure zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Manage Cisco Routers and Switches and perform firmware patching on network equipment.

Job Requirements

• Minimum Diploma in Computer Science, Computer Engineering or equivalent; consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 years of experience working as a network engineer within the operations environment.
• Good grasp of technical skills (network).
• Must possess CCNA / CCNP certification.

Special Knowledge or Skills

• Past working experience in Cloud environment is an advantage.
• Good understanding and appreciation of network and system design.
• Keen sense of urgency for service performance issues.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Excellent scheduling and multitasking skills.
• Meticulous and process-oriented.
• Good, hard-working attitude with ability to work well under pressure.
• Good communication skills in English (written, spoken) to liaise with native English-speaking clients.
• Good teamwork.
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• ITIL certification will be an added advantage.
• Knowledge of Cisco, NTP, FS load balancer, Solarwinds, IXIA will be advantageous.

Application Details

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg