L2 Application Support Engineer | 24x7 Rotational Shifts

Morgan McKinley; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment consultancy in Singapore is seeking an Application Support professional. The role involves day-to-day support for a mission critical system, troubleshooting production issues, and collaborating with teams to implement changes. Candidates should have a strong analytical mindset, problem-solving skills, and basic programming knowledge, particularly in Java and SQL. This position requires 24x7 rotating shift support.

Qualifications

• Strong problem investigation and solving skills.
• Analytical mindset with understanding of business and functional concepts.
• Basic knowledge of Java and hands-on coding experience.
• SQL knowledge with ability to construct basic SQL queries.
• Understanding of user interfaces, client-server environment, web technology, operating systems (Unix & Windows), and middleware.
• Ability to work effectively independently and within a team.
• Good communication skills for interactions with stakeholders.

Responsibilities

• Provides day-to-day application support for production issues within SLA.
• Investigates and performs analysis to determine root causes.
• Proposes improvements to address recurring issues.
• Identifies opportunities for automation.
• Provides 24x7 rotating shift support.

Job description

A leading recruitment consultancy in Singapore is seeking an Application Support professional. The role involves day-to-day support for a mission critical system, troubleshooting production issues, and collaborating with teams to implement changes. Candidates should have a strong analytical mindset, problem-solving skills, and basic programming knowledge, particularly in Java and SQL. This position requires 24x7 rotating shift support.