L2 Application Support Analyst - 12h Rotations

Morgan McKinley; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A professional recruitment firm is seeking a proactive L2 Application Support Analyst in Singapore. The successful candidate will provide day-to-day support for production issues, ensuring system stability and performance. Key requirements include a minimum Diploma in IT, 2 years of relevant experience, and knowledge of Java and SQL. This role involves working in rotating shifts to ensure 24/7 support coverage.

Qualifications

• Minimum Diploma in an IT-related discipline.
• 2 years of experience in application support or operations role.
• Proficient in SQL, able to construct and execute basic queries.
• Familiarity with IT ticketing systems (e.g., ServiceNow, Jira) is a plus.

Responsibilities

• Provide day-to-day support for application-related production issues.
• Understand and investigate reported issues to determine root causes.
• Ensure timely and successful completion of batch jobs and scheduled tasks.
• Identify and implement opportunities for automation.

Skills

Application support

Java programming

SQL proficiency

Communication skills

Scripting for automation

Education

Diploma in an IT-related discipline

Job description

A professional recruitment firm is seeking a proactive L2 Application Support Analyst in Singapore. The successful candidate will provide day-to-day support for production issues, ensuring system stability and performance. Key requirements include a minimum Diploma in IT, 2 years of relevant experience, and knowledge of Java and SQL. This role involves working in rotating shifts to ensure 24/7 support coverage.