L1 Maintenance Engineer

RFNet; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services provider in Singapore is seeking a dedicated L1 Maintenance Engineer to provide first-line technical support and maintenance for client IT systems. The ideal candidate will have a minimum of 1 year in a similar role, strong troubleshooting skills, and a commitment to learning new technologies. This full-time position offers a supportive work environment and competitive benefits including health insurance and flexible working arrangements.

Benefits

Health insurance

Retirement planning

Flexible working arrangements

Qualifications

• Minimum 1 year of experience in a similar IT support or maintenance role.
• Strong troubleshooting and problem-solving skills.
• Good understanding of hardware, software, and network technologies.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Respond to and resolve user requests and incidents in a timely manner.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Perform routine maintenance tasks.
• Escalate complex issues to higher-level support teams.
• Provide training and guidance to users.
• Maintain accurate and detailed records of all support activities.
• Continuously expand your technical knowledge.

Skills

Troubleshooting skills

Problem-solving skills

Communication skills

Customer service skills

Job description

We are seeking a dedicated and skilled L1 Maintenance Engineer to join our team at RFNet Technologies Pte Ltd, located in the Marina South Central Region. In this full-time role, you will be responsible for providing first-line technical support and maintenance services to ensure the smooth operation of our clients' IT systems and infrastructure.

Overview

We are seeking a dedicated and skilled L1 Maintenance Engineer to join our team at RFNet Technologies Pte Ltd, located in the Marina South Central Region. In this full-time role, you will be responsible for providing first-line technical support and maintenance services to ensure the smooth operation of our clients' IT systems and infrastructure.

Responsibilities

• Respond to and resolve user requests and incidents in a timely manner
• Diagnose and troubleshoot hardware, software, and network-related issues
• Perform routine maintenance tasks, such as software updates, system backups, and hardware maintenance
• Escalate complex issues to higher-level support teams as needed
• Provide training and guidance to users on the use of IT systems and tools
• Maintain accurate and detailed records of all support activities
• Continuously expand your technical knowledge to stay up-to-date with the latest technologies

Qualifications

• Minimum 1 year of experience in a similar IT support or maintenance role
• Strong troubleshooting and problem-solving skills
• Good understanding of hardware, software, and network technologies
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies

Benefits

At RFNet Technologies, we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, opportunities for career development, and a range of benefits, including health insurance, retirement planning, and flexible working arrangements.

About us

RFNet Technologies Pte Ltd is a leading provider of IT services and solutions. We specialise in helping businesses of all sizes to enhance their productivity and achieve their technology goals. With a team of highly skilled professionals and a commitment to innovation, we are dedicated to delivering exceptional service to our clients.