L1 Field Engineer (1-year contract under GMP)

GMP Recruit; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider is seeking a Level 1 Field Engineer to provide on-site support for Passenger Check-in Systems and the Flight Information Display System at Singapore Changi Airport. The role requires desktop support experience, troubleshooting skills, and a customer-oriented attitude. The position involves working 12-hour shifts in a rotational schedule. Willingness to travel to multiple sites is required.

Qualifications

• Minimum ITE or Diploma in IT or relevant discipline.
• Experience in desktop support and good working knowledge in Windows OS.
• Good technical and analytical skills with a strong customer-oriented attitude.

Responsibilities

• Provide on-site support for Passenger Check-in Systems at Singapore Changi Airport.
• Support with the Content Management System for Flight Information Display System.
• Work with Product team on system enhancements or troubleshooting.

Skills

Desktop support

Windows OS

Basic Networking

Troubleshooting skills

Customer-oriented attitude

Education

ITE or Diploma in IT

Job description

Level 1 Field Engineer

Responsibilities

• Provide on site support for Passenger Check-in Systems/ Flight Information Display System (FIDS) at Singapore Changi Airport Terminals.
• Looking at the skills in network and desktop troubleshooting, with operation experience to ensure that the system meets the SLA.
• To support with the Content Management System (CMS) on the scheduling and deployment of information to the Flight Information Display System (T4).
• To work with Product team on any system enhancement or troubleshooting.
• System and database admin experience will be preferred.

Requirements

• Minimum ITE, Diploma in IT or relevant discipline.
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking.
• Experience in customer support environment will be advantageous.
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills.
• Willing to travel to multiple sites.
• 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

Additional Info

• Company industry: IT Solution for Airport
• Location: Changi Airport
• Working hours : 12 hours shift (8AM to 8PM – am shift/ 8PM to 8AM – pm shift), work 2 days of am shift and off 2 days (inc weekend), followed by 2 days of pm shift, off 2 days.

Contact: [e-mail]

We regret that only shortlisted candidates will be notified.