KYC Analyst

HELIUS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking an individual to join their Anti Scam Team. The role involves reviewing escalated scam cases, identifying trends, and supporting fraud alert reviews. Candidates should be prepared to engage with potential victims to prevent scams and liaise with authorities for recoveries. This position is crucial for maintaining the integrity of fraud surveillance systems and ensuring effective communication during investigations.

Responsibilities

• Assist the Anti Scam Team in reviewing escalated scam cases for reporting.
• Identify hotspots and trends while maintaining data integrity.
• Support the operations team in reviewing fraud alerts.
• Liaise with law enforcement agencies for case recoveries.

Job description

1. Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.
2. Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.
3. Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.
4. Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.