KYC & Account Onboarding Executive

GREENLANE PRIVATE LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A financial services company in Singapore is seeking a professional to handle account opening and customer compliance documentation. The ideal candidate has a Bachelor's degree in Finance and at least one year of experience in KYC or AML/CFT roles, along with proficiency in English and Mandarin. Strong attention to detail and communication skills are essential for this position.

Qualifications

• Minimum 1 year of relevant experience in KYC, onboarding, or AML/CFT-related roles.
• Proficient in English and Mandarin for effective communication.
• Detail-oriented and able to work independently.

Responsibilities

• Review account opening documentation for compliance.
• Perform system account opening and maintain customer records.
• Handle enquiries from business units via phone and email.

Skills

KYC knowledge

AML/CFT regulations

Communication skills

Attention to detail

Problem-solving skills

Education

Bachelor’s degree in Finance or related field

Job description

Responsibilities

• Review and process account opening documentation for corporate and private banking customers, ensuring compliance with internal policies and regulatory requirements.
• Perform system account opening, customer record creation, and maintenance of accurate data and risk profiles.
• Support business-as-usual (BAU) operations in line with departmental procedures and regulatory guidelines, with particular attention to customer acceptance standards.
• Coordinate with relevant parties to resolve discrepancies and escalate exceptions to supervisors where necessary.
• Ensure adherence to AML/CFT, data protection, and risk management policies; promptly report issues or exceptions.
• Handle enquiries from business units and operations teams via phone and email.
• Perform online banking setup for new customers.
• Support ad hoc projects or assignments as required.

Requirements

• Bachelor’s degree in Finance, Economics, or a related field.
• At least 1 year of relevant experience in KYC, onboarding, or AML/CFT-related roles.
• Knowledge of AML/CFT regulations and customer due diligence requirements.
• Proficiency in English and Mandarin (to liaise with Mandarin-speaking stakeholders).
• Proactive, detail-oriented, and able to work independently with a strong sense of responsibility.
• Strong communication and problem-solving skills, with the ability to collaborate effectively across teams.