KY11 - Customer Service Officer [Desk bound job | Vehicle investigate | Paya Lebar]

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Service Officer. The role involves interacting with customers regarding vehicle damage reports, investigating damages, and assisting with accident reports. Strong familiarity with office software and a class 3/2B licence are advantageous. Working from Paya Lebar with a competitive salary range of $2500 - $2800.

Qualifications

• Strong familiarity in office productivity software and web technologies.
• Experience in enforcement or collection is a strong bonus.
• Having class 3 or class 2B (and above) licence would be advantageous.

Responsibilities

• Work with customers on vehicle damage reports via calls, emails, or visits.
• Investigate vehicle damages, assess repair costs, and follow up with customers.
• Assist with accident reports and vehicle recovery if required.
• Complete other tasks assigned by supervisor.

Skills

Familiarity with office productivity software

Communication skills

Problem-solving skills

Job description

Customer Service Officer - Enforcement

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc)
• Having class 3 or class 2B (and above) licence would be advantageous

Interested candidates may submit your resume via WhatsApp.

WhatsApp: https://wa.me/6596112291 (Kyra)