ONE PLUS ONE HUMAN RESOURCES PTE. LTD.
Singapore
On-site
SGD 20,000 - 60,000
Full time
Job summary
A leading human resources company in Singapore is looking for an Operations Supervisor. You will be responsible for overseeing daily operations, ensuring site safety, and maintaining positive relationships with staff and clients. Candidates should have at least 2 years of experience in KTV/Restaurant environments and possess strong communication skills. Shift work, including weekends, is required.
Qualifications
- Minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent.
- Ability to commit to shift work, weekends, and public holidays.
Responsibilities
- Oversee day to day operations of the facility.
- Schedule preparation and resource forecasting for all activities.
- Monitor food management on site to prevent wastage.
- Foster positive communication with team members and clients.
- Implement site policies and ensure safety protocols.
Skills
Communication skills
Staff supervision
Emergency handling
Customer liaison
Education
Certificate in Food & Beverage service
Responsibilities
- Oversee day to day operations of the facility
- Schedule preparation, pre-planning and resource forecasting to all activities
- Monitor and control food management on site as to ensure proper storage and unnecessary wastage
- Foster positive communications and relationships with team members, management, vendors and clients
- Provide for site safety and security, devise and implement site policies and standard operating procedures
- Handle emergencies appropriately according to established procedures, prepare and file accident reports
- Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate
- Interview candidates; onboard and help in training new hires
- Set goals and oversee work to completion, schedule and track assignments
- Communicate with customers regarding products and services
- Liase and work closely with customers
- Any other ad-hoc duties as assigned from time to time
Requirements
- A minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
- At least a Certificate in Food & Beverage service
- Great communication skills
- Able to commit shift work, weekends and public holidays