Key Accounts Manager

Print Lab Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading service provider in Singapore is seeking a Key Accounts Manager to manage client relationships and ensure successful project delivery. The ideal candidate will have at least 2 years of experience in client servicing or project management, excellent communication skills, and the ability to manage multiple projects. This role promises a fast-paced environment and opportunities for professional growth.

Benefits

Opportunities for professional development

Hands-on experience with diverse projects

Vibrant work environment

Qualifications

• Minimum 2 years of relevant experience in client servicing or project management.
• Strong multitasking and time-management abilities.
• Excellent written and verbal communication skills in English.

Responsibilities

• Manage and execute end-to-end project delivery across client accounts.
• Build strong rapport with new and existing clients.
• Coordinate with internal teams to meet project requirements.

Skills

Project management

Client relationship management

Communication skills

Detail orientation

Problem-solving

Education

Diploma/Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Are you passionate about client relationships, project coordination, and delivering top-notch service? At Print Lab Group, we’re looking for a dedicated and dynamic Key Accounts Manager to join our growing team!

About the Role

As a Key Accounts Manager, you'll play a key role in managing and nurturing client relationships while ensuring the successful delivery of projects. Reporting directly to the Regional Head of Business Development, you’ll act as the vital link between clients and internal teams.

This is more than just a client-facing role. You’ll be planning, coordinating, and overseeing the entire lifecycle of projects, from brief to delivery, ensuring everything is completed on time, within budget, and to the highest standards.

Key Responsibilities

• Manage and execute end-to-end project delivery across multiple client accounts
• Build strong rapport with both new and existing clients to ensure client satisfaction
• Coordinate with internal teams to meet project requirements and deadlines
• Conduct site recces and perform research to support new projects
• Handle project documentation, including invoicing and data entry into the MRP system
• Ensure quality control across all deliverables, with proper checks and approvals before release
• Continuously recommend and implement process improvements for greater efficiency
• Provide exceptional service and act as a trusted point of contact for clients

What We’re Looking For

• Highly organized, detail-oriented, and capable of managing multiple projects simultaneously
• A natural communicator with excellent written and verbal skills in English
• Comfortable working under pressure while maintaining accuracy and professionalism
• Proactive, resourceful, and able to work independently as well as collaboratively
• Positive, vibrant, and a true team player with strong interpersonal skills
• Committed to delivering high-quality work and an outstanding customer experience

Requirements

• Diploma/Degree holder with minimum 2 years of relevant experience
• Experience in client servicing, customer relations or project management is a plus
• Proficient in Microsoft Word, Excel, and PowerPoint
• Strong multitasking and time-management abilities
• Candidates with no direct experience but a keen interest in client servicing are also welcome to apply

Why Join Us?

• Gain hands-on experience managing exciting and diverse projects
• Work in a fast-paced, vibrant environment where no two days are the same
• Opportunities for professional development and growth

If you’re enthusiastic about delivering exceptional service, building strong client relationships, and managing exciting projects, we’d love to hear from you!