Key Account Manager, Singapore

Ferrero; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading international food company in Singapore is hiring a Key Account Manager to drive business growth by managing key customer accounts and developing strategic plans. The ideal candidate should have strong experience in key account management, excellent communication and analytical skills, and a university degree in a related field. Proficiency in MS Office and fluency in English are required, with Mandarin as a plus. This role comes with a dynamic work environment and competitive benefits.

Benefits

Competitive salary

Professional development opportunities

Inclusive company culture

Qualifications

• University degree in Business or related field is required.
• Strong experience in key account management and sales.
• Proficiency in MS Office and business analytics tools.
• Fluency in English; knowledge of Mandarin is a plus.

Responsibilities

• Lead and develop key account plans for business growth.
• Implement commercial policies and customer plans.
• Analyze customer performance and identify business opportunities.
• Negotiate contracts and promotional plans.
• Manage trade spending efficiently and ensure compliance.
• Monitor sales targets and KPIs.
• Support sales teams for local and national alignment.

Skills

Key account management

Sales experience

Analytical skills

Negotiation skills

Communication skills

Team player

Proficiency in MS Office

Business analytics tools

Fluency in English

Mandarin Chinese

Education

University degree in Business or related field

Job description

About the Role

The Key Account Manager role is responsible for driving the business growth by managing key customer accounts, developing strategic plans, and delivering commercial targets. This position requires strong ownership, effective collaboration, and a results-driven approach in a dynamic environment.

Main Responsibilities

• Lead and develop key account plans to achieve business growth and strategic goals
• Propose and implement commercial policies, trade terms, and customer plans across Singapore
• Analyze customer performance, identify business opportunities, and develop action plans
• Negotiate contracts, annual promotional plans, and in-store execution with assigned customers
• Manage trade spending efficiently, ensuring ROI and compliance with company policiesCoordinate with Sales, Trade Marketing, Customer Service, Logistics, and Marketing teams to ensure seamless execution
• Monitor sales targets, budgets, and KPIs, and proactively address any issues
• Support and guide sales teams to ensure local execution aligns with national strategies

About You

• University degree in Business or related field
• Strong experience in key account management, sales, or related fields
• Experience with both Traditional & Modern Trade, Impulse Channels
• Knowledge of Channel and Customer Plans, understanding of Commercial Logistics, Sales, Field and Merchandising Processes
• Excellent communication skills, strong analytical, negotiation, and leadership skills
• Proactive, dynamic, and a strong team player who can work under pressure and meet deadlines
• Proficiency in MS Office and business analytics tools
• Fluency in English, written and spoken. Knowledge of Mandarin Chinese is considered a plus

Our Benefits & Perks

Careers with caring built in – discover our benefits here.

About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.