Key Account Manager

Huawei Technologies; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a senior sales manager to represent the Group-level procurement accounts. The role involves leading sales projects, fostering strategic partnerships, and ensuring customer satisfaction. Candidates should have a Bachelor's degree in Telecommunications and at least 5 years of relevant experience, with proficiency in Mandarin essential for communication with stakeholders in China. The position requires strategic business leadership and strong negotiation skills.

Qualifications

• Minimum of 5 years of relevant experience in Telecommunications Sales.
• Proven success in a senior management role within a telecom organization.
• Strong business acumen with understanding of customer priorities.

Responsibilities

• Manage the Group-level procurement account portfolio.
• Lead end-to-end negotiations and drive innovation.
• Build relationships with senior customer executives.

Skills

Telecommunications Sales

Key Account Management

Negotiation Skills

Communication Skills

Strategic Thinking

Operational Excellence

Education

Bachelor’s Degree in Telecommunications or related field

Tools

eTOM certification

ITIL certification

Job description

Responsibilities

Represent the complete Group-level procurement account portfolio.

Lead Group sales projects, including end-to-end negotiations throughout the sales process.

Drive organizational innovation and the development of new business models aligned with customer needs and requirements.

Manage critical sales and cooperation projects across multiple domains, including Wireless, Fixed Network, Core & IT, and Services.

Ensure high levels of customer satisfaction.

Collaborate closely with local internal BU operations to ensure quality and profitability in project execution, including project management and negotiations.

Develop sales account plans aligned with regional strategies.

Build and maintain strong relationships with senior customer executives to achieve “trusted partner” status and address comprehensive network operations business needs.

Manage the overall Huawei relationship with customers based on a thorough understanding of their global/local network operations and stakeholder objectives.

Foster long-term business growth by maintaining key relationships, building trust, and identifying strategic partnerships for profitable opportunities in both short- and long-term service delivery.

Ensure effective and efficient deployment of the Sales Process as defined within Huawei’s overall Business Process framework.

Requirements

Minimum Bachelor’s Degree in Telecommunications or a related field.

At least 5 years of relevant experience in Telecommunications Sales, with proven success in a major telecom organization or senior management experience in a telecommunications enterprise.

eTOM and/or ITIL certification, or equivalent knowledge, is required.

Strong business acumen and a thorough understanding of customer business priorities.

Excellent sales management skills, preferably with experience in key account management or senior sales roles.

Strategic business leader with the vision to identify opportunities in key growth areas (e.g., Wireless, Fixed Network, IT) and strong familiarity with telecom solutions, markets, products, and business processes.

Demonstrated ability to engage closely with customers to identify, sell, and deliver mutually beneficial business outcomes.

Solid financial awareness, capable of assessing the cost and revenue implications of different actions.

Strong focus on operational excellence, with strategic thinking and leadership capabilities.

Excellent negotiation, presentation, and communication skills.

Willingness to travel as required.

Proficiency in Mandarin is essential for effective communication with Chinese-speaking stakeholders, including head office, business counterparts, and customers in China.