Key Account Manager

BOSSARD PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading sales company in Singapore is seeking an experienced sales professional to oversee the inside sales team. The role involves driving revenue growth, ensuring customer satisfaction, and collaborating with cross-functional teams. Candidates should have at least 5 years of sales experience, a diploma in engineering or business, and strong interpersonal skills. Proficiency in Microsoft Office is required, while experience with Microsoft Dynamics 365 is a plus.

Qualifications

• At least 5 years of Sales experience in a similar industry.
• Responsible, independent, and a fast learner.
• Ability to thrive in a fast-paced, technical sales environment.

Responsibilities

• Oversee and guide the inside sales team.
• Ensure customer satisfaction through timely communication.
• Prepare quotations and process customer orders.

Skills

Sales experience

Microsoft Office

Interpersonal skills

Communication skills in English and Mandarin

Problem-solving

Education

Diploma in Engineering or business-related fields

Tools

Microsoft Dynamics 365

Job description

Responsibilities

• Oversee and guide our inside sales team to drive revenue growth and build strong customer relationships
• Ensure high levels of customer satisfaction through timely and effective communication
• Collaborate with cross‑functional teams (e.g. Procurement and QA) on First Article sample, reports, customer delivery and rejection matters
• Prepare quotations to customers promptly and proactively follow‑up on the outcome
• Process customer orders, plan, schedule deliveries and prepare shipping documentation
• Attend to customer enquiries/complaints/feedback
• Plan & prepare purchase requisition to Purchasing/Procurement
• Ensure all risk buys are authorized by management
• Conduct high level sales presentations and negotiate with key decision‑maker

Requirements

• At least 5 years of Sales experience in similar industry
• Diploma holder in Engineering or business-related fields
• Well versed with Microsoft Office
• Experience in Microsoft Dynamics 365 will be advantageous, but not required
• Responsible, independent and fast learner
• Pleasant disposition and team player
• Good interpersonal skills and good communication skills in English and Mandarin
• Ability to thrive in a fast‑paced, technical sales environment
• Strategic thinker with hands‑on approach to problem‑solving