Key Account Manager

SMARTOSC PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Singapore is looking for an experienced Account Manager to handle high-value client relationships and drive growth through strategic upselling. The ideal candidate should have over 5 years of account management experience, strong communication skills, and the ability to manage multiple accounts effectively. This role requires excellent negotiation abilities and fluency in English. Join us to make a significant impact on our business!

Qualifications

• 5+ years of proven account management or related experience.
• Strong ability to communicate and present effectively at all levels.
• Proven capability to manage multiple accounts with attention to detail.

Responsibilities

• Manage high-value accounts by building relationships with key decision-makers.
• Drive growth through strategic upselling and identifying opportunities.
• Onboard new clients after signing contracts.

Skills

Account management

Communication

Negotiation

Time management

Problem-solving

Fluency in English

Job description

Responsibilities

• Manage high-value, multi-million-dollar accounts by building strong relationships with key decision-makers, including managers and C-level executives, in top-tier organizations.
• Drive growth through strategic upselling by identifying opportunities to expand existing customer partnerships, maximizing value for both clients and the business.
• Be the primary point of contact to onboard new clients after signing the contract.
• Communicate clearly the progress to internal and external stakeholders.
• Participate in RFP, RFI, RFQ, Tenders…
• Negotiating all contracts with the clients and partners.
• Manage customer and partner data on the CRM system.
• Prepare weekly and monthly reports.
• Other tasks assigned.

Requirements

• Proven account management or other relevant experience (05+ years).
• Proven ability to communicate, present, and influence effectively at all levels.
• Proven ability to manage multiple accounts while paying strict attention to detail.
• Excellent listening, negotiation, time management, and problem-solving skills.
• Fluent in both spoken and written English.
• Hard-working and self-accountable.
• Experience with Ecommerce projects is a plus.