Key Account Manager

RITTAL PTE LTD; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A global technology company in Singapore is seeking a sales professional to engage key accounts and develop new business opportunities. The role involves increasing product share, building strong customer relationships, and providing technical support to meet client needs. The ideal candidate should be adept at market analysis and managing contractual offers to drive successful negotiations.

Responsibilities

• Achieve sales targets by engaging global key accounts.
• Increase the share of wallet for the company's products.
• Build and grow strong customer relationships.
• Understand market trends and forecast customer demand.
• Prepare contractual offers and support project execution.
• Analyze customer structures to provide optimal solutions.

Job description

• To achieve Sales targets by engaging global key accounts and developing new business opportunities
• To increase the share of wallet of Rittal products
• To build and grow excellent customer relationship
• To know the market trend and forecast customer’s demand to support them in their ventures.
• Undertake pricing structure for key accounts.
• Maintain adequate margin during project execution.
• Prepare and create contractual offers up to conclusion of contracts; provide project support and drive negotiations on price and conditions
• Provide value added customer service, ensure customer delight
• Build close relationship with their System Integrators, partners and end users to ensure providing targeted and impactful sales offer to our customers
• Perform structural and process analysis of customers to provide optimal solutions and processes
• Provide monthly reports as required on sales forecast and other deliverables
• Actively support to ensure timely collections
• Analyze and provide feedback on the marketplace information, such as market trend, customers’ needs and competition activities etc
• Provide technical support such as technical presentation, technical solutions to meet customers’ need and respond to field products questions
• Attend meetings with customers to obtain feedback regarding products
• Suggest necessary actions to improvise the offerings
• Work closely with the Internal Sales Executives, Logistics, Marketing and Operations team
• Assist Sales Lead in other business matters as requested