Key Account Manager

EPSON SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a dynamic Retail Channel Sales Account Manager to manage relationships with retail partners and drive product sales. The ideal candidate will possess strong retail channel sales experience, excellent communication skills, and a passion for achieving sales targets while delivering exceptional customer experiences. This role offers an opportunity to work with a well-respected brand in the IT peripherals industry.

Qualifications

• Minimum 3 years of proven experience in retail channel sales, preferably in IT peripherals, electronics, or consumer goods industries.
• Ability to analyze sales data and market trends to develop actionable strategies.
• Self-motivated with excellent organizational and time management skills.

Responsibilities

• Build and maintain strong relationships with existing retail partners.
• Develop and execute strategies to achieve sales targets.
• Identify and onboard new retail partners to expand market reach.
• Collaborate with marketing and product teams for promotions and campaigns.
• Monitor sales trends and provide accurate sales forecasts.
• Educate retail staff on product features to enhance sales.

Skills

Negotiation skills

Communication skills

Presentation skills

Organizational skills

Time management

Analytical skills

Education

Diploma in Business, Sales, Marketing, or related field

Tools

Microsoft Office

Power BI

CRM tools

Job description

Job Summary

We are seeking a dynamic and results-driven Retail Channel Sales Account Manager to join our team. This role is responsible for managing and expanding relationships with retail partners to drive sales of our products, including printers, projectors, and IT peripherals. The ideal candidate will have a strong background in retail channel sales, excellent communication skills, and a passion for achieving sales targets while delivering exceptional customer experiences.

Key Accountabilities

• Account Management: Build and maintain strong relationships with existing retail partners, ensuring optimal performance and satisfaction.
• Sales Growth: Develop and execute strategies to achieve sales targets, including upselling and cross-selling products.
• Channel Development: Identify and onboard new retail partners to expand market reach.
• Retail Strategy Execution: Collaborate with marketing and product teams to implement in-store promotions, campaigns, and product launches.
• Forecasting & Reporting: Monitor sales trends, analyze performance data, and provide accurate sales forecasts to management.
• Training & Support: Educate retail staff on product features and benefits to ensure effective product representation and sales execution.
• Market Analysis: Stay informed about market trends, competitor activities, and customer preferences to adapt strategies accordingly.

Key Job Requirements

• Diploma in Business, Sales, Marketing, or a related field.
• Minimum 3 years with proven experience in retail channel sales, preferably in IT peripherals, electronics, or consumer goods industries.
• Strong negotiation, communication, and presentation skills.
• Ability to analyse sales data and market trends to develop actionable strategies.
• Self-motivated with excellent organizational and time management skills.
• Proficiency in Microsoft Office, Power BI and CRM tools.