Key Account Executive ( Loyang Drive)

JSIT for WST (Wholesale Trade) by Singapore Business Federation (SBF); Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading wholesale trade organization in Singapore is seeking a Key Account Executive to manage domestic key accounts. The successful candidate will develop revenue growth through strong client relationships, perform sales data analysis, and enhance customer satisfaction. Candidates should have at least 3 years of FMCG experience and possess excellent organizational, presentation, and communication skills. This role is open to Singapore Citizens and Permanent Residents only.

Qualifications

• At least 3 years of relevant experience in the FMCG industry.
• Highly organized and meticulous.
• Good knowledge of Microsoft Office software.
• Ability to perform under stress and meet tight deadlines.

Responsibilities

• Support management in day-to-day operating expenditures.
• Develop revenue growth in existing clients.
• Perform sales data analysis for domestic key accounts.
• Enhance sales processes and customer satisfaction.
• Maintain a customer complaints log and respond to issues.
• Inform customers of promotions and new products.
• Build strong customer relationships with buyers and retailers.
• Monitor monthly sales and activities.
• Maximize product availability and minimize OOS.

Skills

Organizational skills

Presentation skills

Negotiation skills

Interpersonal skills

Communication skills

Microsoft Office proficiency

Job description

Job Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• To develop revenue growth in existing clients through an intimate understanding of the client’s business and the company’s product offerings
• To perform basic sales data analysis for domestic key accounts.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and follow up payments from customers.
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal and external stakeholders to ensure timely delivery of products.
• Builds strong customer relationship with buyers and retailers.
• To monitor closely on the monthly [sell in and sell out] sales and with the planned activities
• Maximize product availability & distribution and minimizing OOS in trade.
• Any other ad-hoc duties assigned

Job Requirements

• Possess at least 3 years of relevant experience in the FMCG industry, preferably in handling domestic key accounts. (Fresh graduates may apply for Associate level)
• Highly organized and meticulous with strong presentation and negotiation skills
• Possess good knowledge of Microsoft Office software
• Independent & team player with good interpersonal & communication skills
• Ability to communicate with co-workers at all levels.
• Ability to perform under stress, multi-task and deliver within tight deadlines

Eligibility

We welcome applications from all qualified candidates.

Please note: Due to work pass quota constraints, this position is open to Singapore Citizens and Permanent Residents only.

Only shortlisted candidates will be contacted directly by the hiring company for the role of Key Account Executive ( Loyang Drive), which JSIT (WST) is posting on behalf of.