Key Account Executive (Arts)

Talentwise Pte. Ltd.; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Job summary

A leading art logistics company in Singapore is seeking a dedicated professional to provide excellent customer service and manage client relationships using Salesforce. The role requires knowledge of art handling and the ability to conduct job surveys. Ideal candidates will have strong communication skills and a commitment to maintaining high service standards in a flexible working environment.

Benefits

Yearly variable bonus

Excellent medical benefits

Work-from-home option

Qualifications

• Possess a strong understanding of the company's profile and services.
• Demonstrate knowledge of art storage facilities and floor plans.
• Utilise Salesforce for accurate data entry and management.

Responsibilities

• Deliver exceptional customer service including preparing cost estimates.
• Assist in conducting site or job surveys.
• Report and document incidents in the company's system.

Skills

Customer service excellence

Salesforce CRM proficiency

Knowledge of art handling

Strong communication skills

Tools

Salesforce

Job description

Allowances + Taxi Claims + Yearly Variable Bonus

Excellent Medical Benefits and Insurance Coverage (with reimbursements)

AL Starts from 15 Days - 21 Days

5 Working Days, Monday - Friday (1 Day Work from Home)

Working Hours: 9AM-6PM (Flexi Hours)

Excellent Working Environment, Fully Air Conditioned and Clean

Good Learning and Future Career Opportunities and progressions

Job Scope:

Possess a strong understanding of the company's profile and services with the ability to promote them effectively to clients.

Demonstrate knowledge of the company's art storage facilities, floor plans to confidently present and recommend them to clients.

Maintain familiarity with Operations and Processes.

Utilise Salesforce for customer relationship management, ensuring accurate and timely data entry and updates.

Stay informed about competitors and key accounts to build and sustain excellent relationships with key clients.

Deliver exceptional customer service, including preparing cost estimates, drafting quotations, coordinating service execution and ensuring proper documentation in Salesforce.

Possess intermediate knowledge of proper art handling, packing/unpacking crating/uncrating methods, packing materials, and installation/deinstallation of basic art works.

Reporting and documenting any incidents in company system.

Assist in conducting site or job surveys, and participate in planning, preparation, and practice prior to project execution.

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