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A leading packaging solutions provider in Singapore is seeking an intermediate-level professional to manage customer accounts and drive business development. The ideal candidate will have a degree or diploma in business, 2 to 4 years of relevant experience, and excellent communication skills. Responsibilities include forecasting key metrics, coordinating resources, and presenting findings to the CEO. Only shortlisted candidates will be contacted.
This position is at an intermediate professional level for candidates with strong execution and business development abilities.
To efficiently interpret, facilitate and manage the demand requirements of major customers.
To coordinate internal resources at operations level, to accomplish the company and client objectives.
To play a critical role in proactively working with the customers assessing the markets to identify innovative packaging solutions, cost efficiencies optimization and across markets reflex.
Forecast and track key account metrics.
Present the key account report to the CEO, on monthly sales performance, projections, supply KPIs and customer satisfaction indices.
Communicate customers’ requirements to business units and coordinate internal resources effectively to meet planning cycles.
Coordinating trials with customers and steer the commercialization roadmap.
Analyzing, researching and developing markets and product categories.
Work closely with CEO and GMs on strategies to drive growth and expand the customers/products portfolio.
Maintain strong partnership and high service levels for our clients.
Degree or Diploma in Business Administration or Sales & Marketing.
2 to 4 years’ experience in a customer account management or customer service role.
Customer focus with proven ability to establish productive working relationship with staff and management at all levels.
Ability to set priorities and manage customer expectations, and work both as part of a team and independently.
Excellent communication skills in both verbal and written. Ability to create concise and powerful presentation materials.
We regret that only shortlisted candidates will be contacted