Key Account and Business Development Manager

New Toyo International Holdings Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in packaging solutions based in Singapore is seeking a Key Account and Business Development Manager. This intermediate role requires strong execution and business development abilities, focusing on major customer accounts and collaborating with the CEO to drive growth. Ideal candidates should possess a degree in Business Administration or Sales & Marketing, with 2 to 4 years of experience in customer management and excellent communication skills.

Qualifications

• 2 to 4 years’ experience in a customer account management or customer service role.
• Ability to set priorities and manage customer expectations.
• Ability to create concise and powerful presentation materials.

Responsibilities

• Interpret and manage demand requirements for major customers.
• Coordinate internal resources to meet objectives.
• Forecast and track key account metrics.

Skills

Customer focus

Communication skills

Relationship management

Market analysis

Education

Degree or Diploma in Business Administration or Sales & Marketing

Job description

Key Account and Business Development Manager

New Toyo International Holdings Ltd – Jurong Town

This position is at an intermediate professional level for candidates with strong execution and business development abilities.

Responsibilities

• To efficiently interpret, facilitate and manage the demand requirements of major customers.
• To coordinate internal resources at operations level, to accomplish the company and client objectives.
• To play a critical role in proactively working with the customers and assessing the markets to identify innovative packaging solutions, cost efficiencies optimization and across markets reflex.
• Forecast and track key account metrics.
• Present the key account report to the CEO, on monthly sales performance, projections, supply KPIs and customer satisfaction indices.
• Communicate customers’ requirements to business units and coordinate internal resources effectively to meet planning cycles.
• Coordinating trials with customers and steer the commercialization roadmap.
• Analyzing, researching and developing markets and product categories.
• Work closely with CEO and GMs on strategies to drive growth and expand the customers/products portfolio.
• Maintain strong partnership and high service levels for our clients.

Requirements

• Degree or Diploma in Business Administration or Sales & Marketing.
• 2 to 4 years’ experience in a customer account management or customer service role.
• Customer focus with proven ability to establish productive working relationship with staff and management at all levels.
• Ability to set priorities and manage customer expectations, and work both as part of a team and independently.
• Excellent communication skills in both verbal and written. Ability to create concise and powerful presentation materials.