Junior Project Manager

WECHAT INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore seeks an experienced project manager to lead IT transformation initiatives. The role involves financial planning, customer experience management, and outsourcing performance oversight. Ideal candidates will hold a Bachelor’s degree, have bilingual proficiency in English and Chinese, and possess strong knowledge in Agile methodologies. This position offers a dynamic environment focused on performance and accountability.

Qualifications

• Bachelor’s degree required; internship experience preferred.
• Hands-on experience in IT asset management or data analytics.
• Strong grasp of ITIL and Agile methodologies essential.

Responsibilities

• Lead full lifecycle project management for IT initiatives.
• Prepare business cases for senior leadership.
• Drive operational excellence through process standardization.
• Manage local outsourcing team performance and development.

Skills

Project management

Cost management

Customer experience

Bilingual proficiency in English and Chinese

Process standardization

Education

Bachelor’s degree in IT, Engineering, Business, or related field

Tools

ITIL

Agile/Scrum

Lean methodologies

PMP

PRINCE2

Job description

Key Responsibilities

Strategic Project Delivery & Analysis

• Lead full lifecycle project management of IT and digital transformation initiatives across APAC and global regions.
• Prepare business cases, proposals, and reports for senior leadership and global stakeholders.
• Deliver projects on time and within budget through structured methodologies (e.g. Agile, PMP, PRINCE2).
• Establish and refine operating frameworks, SOPs, and escalation procedures to drive service quality and resilience.

Financial & Cost Management

• Support financial planning including cost projection and optimization, P&L alignment, and vendor contract management.
• Align financial planning with strategic IT goals to maximize return on investment and drive cost efficiency.

Customer Experience & Service Excellence

• Drive operational excellence through process standardization, automation, and Lean improvements.
• Collaborate with regional stakeholders to identify pain points, improvement opportunities, and automation potential.
• Monitor and enhance customer experience metrics, ensuring user satisfaction and service quality.

Outsourcing Performance Management

• Responsible for the management of local outsourcing team; overseeing performance reviews, skills assessments, training, and career development planning for team members.
• Foster a culture of accountability, agility, and high performance across the operations and project teams.

Key Requirements

Education & Experience

• Bachelor’s degree in IT, Engineering, Business, Project Management or a related field.
• Those with relevant internship experience will be given priority.

Technical & Operational Expertise

• Hands‑on experience in IT asset management, data analytics, process digitalization, or automation.
• Strong grasp of ITIL, Agile/Scrum/Lean methodologies, and project governance frameworks (e.g., PMP, PRINCE2).

Soft Skills & Domain Relevance

• Bilingual proficiency in English and Chinese (spoken and written); familiarity with APAC cultural practices is a plus.
• Ability to thrive in fast-paced, high-growth environments, particularly in the internet or technology industry.