Junior IT Support Technician: Helpdesk & Hardware

SMARTSTRIPE MARKETING PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology solutions provider in Singapore is seeking an IT Support Technician to provide technical assistance to employees. The role involves troubleshooting hardware and software issues, managing user accounts, and ensuring network support. Ideal candidates will have a strong technical background, problem-solving abilities, and excellent communication skills. This position aims to ensure the smooth operation of technology within the organization.

Qualifications

• Strong technical background in computer systems.
• Experience in providing technical support.
• Ability to document procedures and solutions.

Responsibilities

• Provide technical support to employees via multiple channels.
• Troubleshoot and resolve hardware/software issues.
• Assist with user account management and equipment setup.
• Perform routine system maintenance and security compliance.

Skills

Technical troubleshooting

Communication skills

Problem-solving

Tools

Office 365 Suite

Google Workspace

Job description

A technology solutions provider in Singapore is seeking an IT Support Technician to provide technical assistance to employees. The role involves troubleshooting hardware and software issues, managing user accounts, and ensuring network support. Ideal candidates will have a strong technical background, problem-solving abilities, and excellent communication skills. This position aims to ensure the smooth operation of technology within the organization.