Junior IT Support & Systems Maintenance Engineer

RFNet; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services provider in Singapore is seeking a dedicated L1 Maintenance Engineer to provide first-line technical support and maintenance for client IT systems. The ideal candidate will have a minimum of 1 year in a similar role, strong troubleshooting skills, and a commitment to learning new technologies. This full-time position offers a supportive work environment and competitive benefits including health insurance and flexible working arrangements.

Benefits

Health insurance

Retirement planning

Flexible working arrangements

Qualifications

• Minimum 1 year of experience in a similar IT support or maintenance role.
• Strong troubleshooting and problem-solving skills.
• Good understanding of hardware, software, and network technologies.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Respond to and resolve user requests and incidents in a timely manner.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Perform routine maintenance tasks.
• Escalate complex issues to higher-level support teams.
• Provide training and guidance to users.
• Maintain accurate and detailed records of all support activities.
• Continuously expand your technical knowledge.

Skills

Troubleshooting skills

Problem-solving skills

Communication skills

Customer service skills

Job description

A leading IT services provider in Singapore is seeking a dedicated L1 Maintenance Engineer to provide first-line technical support and maintenance for client IT systems. The ideal candidate will have a minimum of 1 year in a similar role, strong troubleshooting skills, and a commitment to learning new technologies. This full-time position offers a supportive work environment and competitive benefits including health insurance and flexible working arrangements.