Junior IT Service Engineer [Attractive salary package | Microsoft Office productivity software [...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an Associate Service Engineer to perform technical maintenance and troubleshooting on Video Management Systems. The role requires diploma-level education in IT and the ability to work a 12-hour rotating shift. Key responsibilities include system maintenance, incident response, and generating reports. This position offers competitive salary packages including base salary and allowances.

Qualifications

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Experience in Microsoft Office productivity software.
• Basic knowledge of Window servers and Milestone VMS system troubleshooting.
• Basic knowledge on Local Area Networking, switch configuration and VLANs.

Responsibilities

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS).
• Maintain critical systems to ensure service uptime and meet operational performance targets.
• Respond promptly to all onsite operational incidents.
• Identify, report, and address work discrepancies.

Skills

Technical maintenance

Troubleshooting

Microsoft Office

Basic knowledge of VMS

Networking and VLANs

Education

Diploma/Nitec in Information Technology

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management .

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

WhatsApp: https://wa.me/6591044149 (Shermaine)