Junior IT Service Engineer [Attractive salary package | Microsoft Office productivity software [...]

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for an Associate Service Engineer to perform technical maintenance and troubleshooting for the Video Management System. The role requires handling incidents, maintaining system functionality, and generating maintenance reports. Ideal candidates should hold a Diploma or Nitec in IT, be familiar with Microsoft Office, and have basic knowledge in networking and system troubleshooting.

Qualifications

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Experience in Microsoft Office productivity software.
• Basic knowledge on Windows servers and Milestone VMS system troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting for the Video Management System.
• Maintain critical systems ensuring service uptime.
• Respond promptly to onsite operational incidents.
• Generate and submit daily maintenance reports.

Skills

Technical maintenance

Troubleshooting

Microsoft Office

Local Area Networking

Switch configuration

VMS system knowledge

Education

Diploma/Nitec in IT or related fields

Tools

Milestone XProtect

Job description

Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management .

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

WhatsApp: https://wa.me/6591044149 (Shermaine)