Junior Infra PM

QUESS SELECTION & SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading IT services company in Singapore seeks an experienced professional for infrastructure management. The role requires strong VMWare experience and a proven background in system administration. Responsibilities include providing technical leadership, ensuring high availability of production environments, and collaborating effectively with team members. Candidates should ideally have an IT degree, relevant certifications, and experience with cloud technologies. This position offers the opportunity to lead critical infrastructure projects within a dynamic team.

Qualifications

• 5+ years of experience with VMWare and HCI.
• Experience in system administration and security management.
• Qualified in ITIL or similar qualifications preferred.

Responsibilities

• Provide technical leadership and consultancy to team members.
• Ensure high availability of production environment.
• Lead problem determination on system errors or malfunctions.

Skills

VMWare experience

Shell, Perl, Python or PowerShell

System administration

AWS Certified

ITIL certification

Education

Degree in Information Technology or related sciences

Tools

VMWare

AWS

Active Directory

Job description

Requirements and Responsibilities

• Degree in any Information Technology degree or related sciences
• Windows system administration background is required
• 5+ years of VMWare experience with good knowledge on HCI (Hyper Converged Infrastructure), SDDC, ESX, VCenter and Hyper-V
• Familiarity with VMWare automation (VRA,VRO)
• Hands-on knowledge in Shell, Perl, Python or PowerShell
• Familiarity with automated security patch and vulnerabilities management.
• Experience planning and setting up project environments across development, QA and production
• Experience in software-defined infrastructure software stack
• Experience in VActive Directory, Domain Controller, DNS, DHCP, DFS, Proxy and Firewall servers
• VCP certification is a definite plus
• AWS Certified preferred
• Familiarity with the Government Data Centre (GDC) onboarding process
• Familiarity with the prevailing Singapore Government standards and policies on infrastructure design and governance
• Qualified in ITIL or similar qualification in Service Management is preferred
• Work as part of a team of infrastructure to ensure smooth operations that conform with the agreed Service Level Agreement (SLAs)
• Establish ITSM standards, processes and guidelines in line with industry standards and best practices
• Provide technical leadership to team members and technical consultancy to customers on system performance, integration and configuration
• Assist project Service Delivery Manager in managing day‑to‑day operations
• Analyze system performance and make recommendations for optimization
• Ensure that the production environment is highly available per business needs and established Service Level Agreements
• Lead and establish Root Cause Analysis for all High Severity issues, working with multiple teams for successful resolution of incidents
• Review Incident Report
• Participate in upgrade/patching planning and execution of middleware software
• Ensure adherence to applicable Change and Release Management processes
• Develop technical documentation and procedures on monitoring and performance
• Provide regular project reporting updates to SDM and perform other duties as assigned
• Lead problem determination on system errors or malfunctions, working with application teams/suppliers to identify, diagnose and rectify the problem
• Perform capacity studies to analyze current resource utilization and estimate future requirements
• Monitor system to ensure high availability and optimal performance
• Update documentation of work