Junior Indoor Sales Cum Customer Support Executive

TIC TRAFFIC INTERNATIONAL CONSORTIUM (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company based in Singapore is seeking a motivated Junior Indoor Sales cum Customer Support Executive. The role involves assisting customers, handling inquiries, and providing support to ensure a smooth experience. Candidates should have 6 months to 1 year of experience in sales or customer service, good communication skills, and logistics knowledge. Freshers are encouraged to apply. The company values a positive attitude and willingness to learn.

Qualifications

• Minimum 6 months – 1 year experience in sales or customer service (freshers may also apply).
• Must have a logistics knowledge.

Responsibilities

• Handle incoming calls, emails, and walk-in customer inquiries.
• Provide service information and prepare quotations.
• Follow up with customers on leads and orders.
• Maintain records of customer interactions and sales activities.
• Coordinate with the sales and operations team for order processing.
• Assist customers with basic service or support requests.
• Build good relationships with customers.

Skills

Good communication and interpersonal skills

Basic computer knowledge (Outlook, Excel, PowerPoint, Word)

Positive attitude and willingness to learn

Ability to work in a team

Logistics knowledge

Job description

Job Description

We are looking for a motivated and friendly Junior IndoorSales cum Customer Support Executive to join our team. The role involves assisting customers, handling sales inquiries, and providing basic support to ensure a smooth customer experience.

Key Responsibilities

• Handle incoming calls, emails, and walk-in customer inquiries
• Provide service information and prepare quotations
• Follow up with customers on leads and orders
• Maintain records of customer interactions and sales activities
• Coordinate with the sales and operations team for order processing
• Assist customers with basic service or support requests
• Build good relationships with customers to encourage repeat business

Requirements

• Minimum 6 months –1 year experience in sales or customer service (freshers may also apply)
• Good communication and interpersonal skills
• Basic computer knowledge (Outlook, Excel, PowerPoint, Word)
• Positive attitude and willingness to learn
• Ability to work in a team and handle customers professionally
• Must have a logistics knowledge