Junior Admin, Digital & Website Operations Executive (Entry–Junior)

FIRST CAPITAL ASIA CONSULTING & INVESTMENT PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading consulting firm in Singapore is seeking a Junior Admin, Digital & Website Operations Executive (Entry–Junior) to support website operations. Responsibilities include content management, analytics, and basic QA. The ideal candidate has experience with CMS and strong attention to detail. This full-time role offers a chance to grow in a dynamic environment.

Qualifications

• Some experience with a CMS (e.g., WordPress, Shopify).
• Strong attention to detail and grammar.
• Basic understanding of website structure and image handling.
• Comfortable with spreadsheets for audits and reports.
• Proactive, organized, and reliable.

Responsibilities

• Create/edit product and content pages using CMS.
• Maintain content calendars and track tasks.
• Assist with SKU creation and data entry.
• Test new pages against checklists and log bugs.
• Resize/rename images and ensure metadata accuracy.
• Manage website tickets and update stakeholders.

Skills

Experience with CMS

Attention to detail

Basic website structure understanding

Spreadsheet competency

Clear communication

Proactive and organized

Tools

WordPress

Google Sheets

Jira

Job description

Overview

Apply: [e-mail]. Interested applicants MUST apply by resume and cover letter through emailing [e-mail]. We MUST receive an email application from you in order to consider you.

Job Title: Junior Admin, Digital & Website Operations Executive (Entry–Junior)

Location: Singapore

Employment Type: Full-Time

Responsibilities

• Website Content Updates (CMS): Create/edit product and content pages, upload images, maintain categories/tags, ensure copy and pricing are accurate.
• Digital Admin: Maintain content calendars, track tasks, file assets, manage shared drives, and keep documentation/process checklists up to date.
• Catalogue Hygiene: Assist with listing intake, SKU creation, data entry/cleanup, and periodic audits for broken links, duplicates, and inconsistencies.
• Basic QA & UAT: Test new pages and features against checklists (desktop/mobile), log bugs, retest fixes, and verify forms, search, and checkout flows.
• Asset Management: Resize/rename images, apply simple optimisation, and ensure consistent naming conventions and metadata (alt text).
• Operational Support: Triage website tickets, escalate to vendors/engineers, follow up on SLAs, and update stakeholders.
• Compliance & Trust/Safety Admin: Help maintain PDPA/Privacy pages, house rules, and report suspicious listings for review.
• Analytics Basics: Pull simple weekly reports (traffic, top pages, errors), note anomalies, and compile screenshots into a short summary.
• Email & Social Support (light): Prepare draft newsletters, update subscriber lists, and schedule basic posts using provided copy/assets.
• Documentation: Keep SOPs current for routine tasks (e.g., “how to publish a listing,” “image specs,” “redirects checklist”).
• Site Upkeep: Monitor uptime and forms using simple tools, record incidents, and help implement quick fixes (e.g., redirects).

Requirements (Must-Have)

• Some experience with a CMS (e.g., WordPress, Shopify, Webflow, or similar).
• Strong attention to detail and grammar; comfortable with structured data entry.
• Basic understanding of website structure, links, files, and image handling.
• Comfortable with spreadsheets (Google Sheets/Excel) for lists, audits, and simple reports.
• Clear communicator; able to follow checklists and close loops on tasks.
• Proactive, organised, and reliable—owns routine tasks and deadlines.

Nice-to-Have (Good to learn on the job)

• Basic HTML/CSS familiarity (edit existing blocks, fix simple formatting).
• Exposure to Google Analytics (GA4) or similar and URL tagging (UTM).
• Simple image editing (e.g., crop/resize in Canva/Figma/Photoshop).
• Experience with ticketing tools (e.g., Jira, Trello, Asana) and documentation (Notion/Confluence).
• SEO fundamentals (titles, meta descriptions, alt text, redirects).
• E-commerce experience (product listings, variants, inventory basics).
• Interest in luxury goods/collectibles is a plus.

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and vision for this role to [e-mail]. Interested applicants MUST apply by resume and cover letter through emailing [e-mail]. We MUST receive an email application from you in order to consider you.