Job Ambassador, NW CDC

sggovterp; Singapore; On-site; SGD 45,000 - 73,000; Full time

Job summary

sggovterp in Singapore is seeking a role focused on engaging resident jobseekers and coordinating onboarding of community employers to the Jobs Nearby @ CDC scheme. You will connect residents with localised workforce development and job matching initiatives.

You will guide jobseekers through digital profiles, document uploads, and portal navigation, while coordinating with SMEs and community employers to facilitate listings and effective portal use.

Qualifications

• Ad-hoc duties not covered under main responsibilities.

Responsibilities

• Engage resident jobseekers and coordinate onboarding to Jobs Nearby @ CDC across CDCs/CCs.
• Provide personalised guidance to jobseekers, listening empathetically and guiding them step-by-step.
• Coordinate with employers and vendors to facilitate job seeker profiles, postings, and portal usage.
• Help jobseekers set up digital profiles, upload documents, and navigate job portals to apply.
• Facilitate connections between jobseekers and employers via in-person or online platforms; monitor progress and conduct follow-ups.
• Expand employer networks and organize events like job fairs and outreach activities.
• Track registrations, employer sign-ups, and success stories for monitoring and evaluation.
• Provide operational guidance to new Job Ambassadors during onboarding.

Job description

[What the role is]

To manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme, connecting residents through localised workforce development and job matching initiatives.

[What you will be working on]

• Manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme across CDCs and CCs.
• Provide personalised guidance to resident jobseekers (e.g. listen with empathy, understand challenges, and guide jobseekers step-by-step in their job search journey).
• Coordinate with employers (e.g. SMEs, neighbourhood businesses, community-based employers) and vendors to facilitate job seeker profiles creation, posting listings management, and effective utilisation of the job portal.
• Guide jobseekers in setting up digital profiles, uploading documents, and navigating job portals or related platforms to apply for jobs.
• Facilitate connections between jobseekers and employers through face-to-face or online platforms, including on-the-spot interviews.Monitor jobseekers' progress and outcomes, conduct regular follow-ups, and review service delivery processes (e.g. post-interview, post-placement, etc) to continuously improve the experience for both jobseekers and employers.
• Expand employer networks and build relationships to strengthen engagement.
• Organise and participate in events such as job fairs, learning festivals, and outreach activities to link jobseekers with employers.
• Track and report data on jobseeker registrations, employer sign-ups, and success stories for monitoring and evaluation.
• Provide operational guidance to new Job Ambassadors during onboarding to ensure familiarity with daily operations.

[What we are looking for]

Other ad-hoc duties not covered under main responsibilities and duties.