JEWELLERY STORE MANAGER

JOEI & BIJOU PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A luxury jewellery retailer in Singapore is seeking a Store Manager to oversee daily retail operations and elevate customer experience. In this role, you will manage inventory, direct a team, and deliver high-quality customer service that reflects the brand's identity. The ideal candidate will possess strong leadership skills, a background in retail management, and a passion for luxury products. This position offers the opportunity to shape customer engagement and sales strategies in a dynamic retail environment.

Qualifications

• Experience in retail management is preferred.
• Strong customer service skills with an emphasis on personalised experiences.
• Ability to lead and train a team effectively.

Responsibilities

• Manage daily store operations and uphold visual presentation standards.
• Oversee inventory, ordering, stock levels and basic reporting.
• Deliver high-touch customer service and personalised styling advice.
• Share brand values with customers and build strong client relationships.
• Support content shoots, merchandising and campaign activations.
• Identify sales opportunities and improve customer engagement.
• Lead and train part-time retail staff.

Job description

The Jewellery Store manager shall oversee the daily operations of Joei’s retail space, ensuring a refined customer experience that reflects the brand’s luxury lifestyle identity. This role combines retail management, customer service, visual merchandising, and basic marketing support. You will lead the store team, maintain display and operational standards, provide personalised product styling, and collaborate on brand initiatives to grow sales and client engagement.

Key Responsibilities

• 1. Manage daily store operations and uphold visual presentation standards
• 2. Oversee inventory, ordering, stock levels and basic reporting
• 3. Deliver high-touch customer service and personalised styling advice
• 4. Share brand values with customers and build strong client relationships
• 5. Support content shoots, merchandising and campaign activations
• 6. Identify sales opportunities and improve customer engagement
• 7. Lead and train part-time retail staff