Java L3 Production Support Lead

Bounteousxaccolite Singapore Pte. Ltd.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading digital engineering firm in Singapore is seeking a seasoned Java L3 Production Support Lead. The role requires strong Core Java skills, production support expertise, and a DevOps mindset to ensure application stability and high availability. Responsibilities include leading production support, troubleshooting complex issues, and collaborating with teams to optimize system performance. Candidates should have a robust knowledge of incident management and SQL optimization. The firm provides an inclusive environment and values diverse experiences among its team members.

Qualifications

• Hands-on experience in Core Java and troubleshooting complex production issues.
• Strong understanding of ITIL incident management processes.
• Ability to automate tasks and improve system efficiency.

Responsibilities

• Lead L3 production support for critical applications.
• Analyze and resolve complex issues in Java-based applications.
• Collaborate with development and infrastructure teams for performance optimization.
• Implement best practices for incident management and root cause analysis.
• Automate recurring tasks through scripting and tools.
• Optimize SQL queries and monitor application health.

Skills

Core Java Concepts (OOP, Collections, Exception Handling, Multithreading)

Spring Framework (Spring Boot preferred)

Incident Management Lifecycle

SQL Query Optimization

Linux/Unix Basics

Shell Scripting

Autosys

DevOps Mindset

Job description

About The Role

Bounteous is a leading global digital engineering and technology solutions provider, trusted by top-tier organizations across Banking, Financial Services & Insurance (BFSI). With a combined strength of more than 5,000 engineers worldwide, we specialize in delivering high-impact solutions across Capital Markets, Core Banking, Payments, Digital Transformation, Data & AI, Cloud Engineering, and modern enterprise platforms.

In Singapore, we partner closely with major regional and global financial institutions—including banks, asset managers, and market infrastructure providers—to drive advanced engineering, modernisation, and AI-led transformation. Our teams bring deep expertise across Trading Systems, Core Java Engineering, Cloud‑Native Architectures, DevSecOps, and Data Engineering, supported by a strong delivery presence across APAC, India, Europe, and North America.

Role Overview

We are looking for a seasoned Java L3 Production Support Lead who can balance strong coding skills with deep production support expertise. The ideal candidate will have hands‑on experience in Core Java, troubleshooting complex production issues, and implementing DevOps practices for stability and scalability.

Key Responsibilities

• Lead L3 production support for critical applications, ensuring high availability and quick resolution of incidents.
• Analyze and resolve complex issues in Java‑based applications.
• Collaborate with development and infrastructure teams to optimise performance and reliability.
• Implement best practices for incident management and root cause analysis.
• Automate recurring tasks and improve system efficiency through scripting and tools.
• Optimize SQL queries and database performance.
• Monitor and analyse application logs, system health, and job executions.

Required Skills

• Core Java Concepts (OOP, Collections, Exception Handling, Multithreading).
• Spring Framework (Spring Boot preferred).
• Incident Management Lifecycle – strong understanding of ITIL processes.
• SQL Query Optimization – ability to write complex queries, use indexes effectively.
• Linux/Unix Basics – log analysis, troubleshooting commands.
• Shell Scripting – added advantage for automation.
• Autosys – job profiling and scheduling experience.
• DevOps Mindset – familiarity with CI/CD, monitoring tools, and production stability practices.

Nice to Have

• Experience with caching (Redis or similar).
• Exposure to cloud environments (AWS preferred).
• Knowledge of performance tuning for Java applications.

Soft Skills

• Strong problem‑solving and analytical skills.
• Ability to work under pressure and manage critical incidents.
• Excellent communication and stakeholder management.

What's on Offer

Bounteous brings together 5,000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data‑driven digital experiences, we create exceptional and efficient business impact and help our clients win.

Equal Employment Opportunity Statement

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, colour, gender identity, sexual orientation, age, physical or mental disability, national origin, or any other status protected under state, or local law.