Japanese speaking customer Service [Interpreter/ Up to $4,5k]

Good Job Creations; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service agency in Singapore is seeking a Japanese speaking customer service representative. Responsibilities include handling reception duties, explaining treatment details to clients, and coordinating with agencies. The ideal candidate has at least a year of experience in customer service and can work flexible hours, including weekends. This role offers a competitive salary of up to $4.5k.

Qualifications

• At least 1 year of experience in customer service or reception.
• Ability to work shifts until late and on weekends.
• Basic computer literacy skills.

Responsibilities

• Handle reception-related duties and customer service.
• Explain treatment details and costs.
• Coordinate with agencies and maintain the center.

Skills

Japanese proficiency

Chinese proficiency

Customer service skills

Hospitality skills

Job description

Japanese speaking customer Service [Interpreter/ Up to $4,5k]

Responsibilities:

• Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service)
• Explaining treatment details and costs to customers (this is not a sales role).
• Coordination/collaboration with agencies.
• Cleaning the center, preparing supplies and equipment, and serving tea to customers.
• General administrative duties for the store
• Accompanying and interpreting for executives visiting from Japan
• Any other ad-hoc duties assigned

Requirements:

• At least 1 year of experience in a related field, such as reception or customer service
• Proficiency in Japanese and Chinese for liaising with Japanese and Chinese speaking clients and stakeholders.
• Possess hospitality and customer service skills
• The ability to accommodate shifts until 10 PM or 11 PM, and work on Saturdays, Sundays, and public holidays.
• Basic computer literacy skills

Advantage:

• Experience in reception duties is an advantage
• Experience in retail, cosmetics, or the beauty industry is an advantage
• Experience in interpretation is a definite advantage
• Experience working with VIP clients is an advantage

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