JAPAC Client Success Advocate

ASPIRE GLOBAL NETWORK PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading digital solutions company in Singapore is seeking a Client Success Executive to ensure exceptional service and value for clients. This role involves client engagement, operational coordination, and providing feedback for internal improvements. Candidates should have 2+ years of experience in client-facing roles, especially within Ad Tech, and possess strong communication and analytical skills. The position offers an opportunity to work closely with cross-functional teams and support long-term client relationships.

Qualifications

• 2+ years of experience in client-facing roles within Ad Tech, digital media, or programmatic advertising.
• Familiarity with major platforms such as DSPs, ad servers, and analytics tools.
• Experience coordinating campaign launches and troubleshooting delivery issues.

Responsibilities

• Serve as a key point of contact for assigned clients, ensuring timely responses to queries.
• Assist in onboarding new clients through setup and adoption processes.
• Collect and synthesize client feedback for internal improvements.

Skills

Client-facing experience

Understanding of Ad Tech

Campaign coordination

Data interpretation

Excel/Google Sheets proficiency

Communication skills

Attention to detail

Cross-functional collaboration

Tools

DSPs

Ad servers

Analytics tools

Job description

A leading digital solutions company in Singapore is seeking a Client Success Executive to ensure exceptional service and value for clients. This role involves client engagement, operational coordination, and providing feedback for internal improvements. Candidates should have 2+ years of experience in client-facing roles, especially within Ad Tech, and possess strong communication and analytical skills. The position offers an opportunity to work closely with cross-functional teams and support long-term client relationships.