ITSM Platform Engineer – ServiceNow & Automation

U3 PROJECTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions firm in Singapore is looking for an IT Service Management Specialist. The role involves developing service requests within an ITSM platform, maintaining and enhancing operations, and supporting various IT activities to ensure compliance with security standards. Must have skills in Helix, Service Now, and other ITSM tools. This position offers a dynamic work environment and opportunities for professional growth.

Responsibilities

• Develop service requests in ITSM platform.
• Perform ITSM platform operational maintenance and enhancement.
• Provide support in implementation of IT service management activities.

Skills

Helix

MyIT

SmartIT

Service Broker

Smart Reporting

Service Now (SNOW)

Job description

A technology solutions firm in Singapore is looking for an IT Service Management Specialist. The role involves developing service requests within an ITSM platform, maintaining and enhancing operations, and supporting various IT activities to ensure compliance with security standards. Must have skills in Helix, Service Now, and other ITSM tools. This position offers a dynamic work environment and opportunities for professional growth.