IT & Technology Projects Specialist

RoboAct Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology company in Singapore seeks an IT Support specialist to manage office infrastructure and lead technology projects. The ideal candidate has 2+ years in IT support and strong knowledge of RPA tools and cloud applications. You'll automate processes and enhance productivity using AI tools and APIs. This role involves project management and supports IT security best practices.

Qualifications

• 2+ years in an IT support, technical operations, or automation role.
• Strong IT knowledge: hardware/software troubleshooting, networking, cloud apps.
• Hands-on experience with RPA tools and basic scripting or low-code experience.

Responsibilities

• Provide day-to-day IT support (hardware, software, networks, cloud).
• Manage and maintain office IT infrastructure.
• Lead internal technology projects including system rollouts and cloud migrations.

Skills

IT support

Troubleshooting

Networking

RPA tools

Problem-solving

Tools

UiPath

Power Automate

Blue Prism

Google Workspace

Microsoft 365

Job description

Responsibilities

Provide day-to-day IT support (hardware, software, networks, cloud platforms).

Manage and maintain office IT infrastructure (devices, backups, access control, etc.).

Lead internal technology projects (e.g., system rollouts, cloud migrations, process improvements).

Design and deploy RPA workflows to automate repetitive business tasks (using tools like UiPath, Power Automate, Automation Anywhere, etc.).

Work with AI tools and APIs (e.g., OpenAI, OCR, chatbots) to enhance productivity.

Integrate systems via APIs, low‑code platforms, or scripting (e.g., Google Apps Script, Python).

Create documentation and basic training for automated systems and IT processes.

Support IT security best practices and help maintain compliance.

Qualifications

• Preferrably, 2+ years in an IT support, technical operations, or automation role.
• Strong IT knowledge: hardware/software troubleshooting, networking, cloud apps (Google Workspace, Microsoft 365).
• Hands‑on experience with RPA tools (UiPath, Power Automate, Blue Prism, etc.).
• Familiarity with AI or automation APIs (e.g., OpenAI, OCR, language tools).
• Basic scripting or low‑code experience (Python, PowerShell, VBA, or similar).
• Strong problem‑solving and documentation skills.
• Ability to manage multiple tech projects across departments.