IT Technician

EMEREO TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

Job Description

• Provide onsite IT support to customers including troubleshooting, attending to break down calls and resolving their area of concern
• Diagnose and resolve technical problems and issues reported by customers
• Maintain essential IT operations, including operating systems, IT infrastructure, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Troubleshoot and resolve common end-user device issues, e.g. network, wifi, printing, security, etc.
• Provide management with timely and accurate report of end-user device health and security posture.