IT Technical Support Officer [Tai Seng | 5 days | up to $3500] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking an IT Support Officer to enhance the Microsoft 365 environment and provide top-tier support. The role involves administering systems, managing vendor relationships, and ensuring optimal performance through proactive monitoring. Candidates should be experienced in Microsoft 365 and demonstrate strong troubleshooting and vendor management skills, with an emphasis on delivering excellent user experiences.

Qualifications

• Experience in Microsoft 365 environment administration.
• Strong vendor management skills.
• Ability to troubleshoot and resolve IT issues.

Responsibilities

• Develop and deploy Microsoft 365 solutions.
• Administer and monitor the Microsoft 365 environment.
• Provide top-tier IT support and document systems.

Skills

Microsoft 365 solutions

Vendor management

System monitoring

Hardware refresh

Tools

Microsoft 365

SAAS

Job description

IT Support Officer

Working day : 5 days (9am-6pm)

Salary : $2500-$3500

Location : Location :Taiseng

Job responsibilities:

• Independently research, design, develop, and deploy Microsoft 365 solutions for the company
• Administer the Microsoft 365 environment, ensuring availability, reliability, and performance
• Monitor system health and regularly review, analyze, and test systems for performance
• Perform annual hardware refresh for endpoint devices and network equipment.
• Provide regular update, backups, and restores as needed
• Collaborate with internal stakeholders to maximize functionality and user experience
• Provide onboarding and offboarding for new hire/leaver
• Documenting system configuration, process and IT user guide
• Provide top-tier support, coordinating with various teams and vendors to troubleshoot issues onsite and offsite (onboard the vessels)
• Need to travel to other countries to provide IT support for the vessel only if vendor unable to resolve the issue
• Role as an IT procurement officer and work closely with vendor. So excellence vendor management is required
• Monitor and manage the billings and subscriptions for SAAS and M365
• Manage IT hardware and software inventory

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279