We are seeking a detail-oriented and analytical IT System Analyst to join our team in Singapore. The ideal candidate will bridge the gap between business requirements and technical solutions, ensuring our IT infrastructure supports organizational goals effectively while maintaining high system performance and security standards.
What You'll Do:
The scope of Services for the Onshore IT System/Business Analyst shall be as follows:
- Manage Technology Projects for systems operational and maintenance works and new initiatives/enhancements that are outsourced to the existing ICT O&M contractor.
- Collaborate closely with business users, system analysts, solution architects, vendors, and other technical teams to design and implement application solutions.
- Assist in Proof of Concept (POC) initiatives, prototyping, and evaluation of emerging technologies and development approaches.
- Provide support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality.
- Develop and maintain application components, databases, interfaces, and services in accordance with IM8 policies, cybersecurity requirements, and best practices.
- Prepare and maintain technical documentation, operational runbooks, and system support procedures.
- Provide support for project updates, task tracking, defect management, release planning, and procurement-related activities where required.
- Support day-to-day security operations for applications and cloud environments, including security monitoring, vulnerability remediation, and operational risk follow-up.
- Coordinate Vulnerability Assessment and Penetration Testing (VA/PT), review findings, track remediation actions, and support closure validation.
- Plan and coordinate operating system, middleware, database, platform, and application patch management, including impact assessment, testing, deployment, and status tracking.
- Support cybersecurity incident management, including detection, triage, containment, investigation, recovery, evidence collection, root-cause analysis, and post-incident improvement actions; and
- Implement secure coding, access control, secrets management, and audit logging, while conducting monthly application log reviews, user account reviews, and privileged account activity reviews to ensure compliance and security governance.
A Bachelor of Science (BSc) Degree in Computer/Information Science or equivalent experience.
- At least 3 years of experience as an IT systems analyst in implementing agile projects hosted in cloud environments (Azure/AWS/GCP), leveraging no-code/low-code and AI technology.
- Strong understanding of cloud technologies across AWS, Azure, and GCP, with the ability to review and guide contractors on cloud architecture design and implementation.
- Experience in requirement gathering, requirement analysis, business process mapping, prepare business requirement specifications, flow charts, logical diagrams, and process improvements; Cybersecurity-conscious with a proactive mindset in safeguarding systems and ensuring compliance with security policies and operational procedures.
- Experience in Project Management Office Support & Project / Service Management coordination with major / critical systems; and Candidates possessing one or more of the following capabilities and expertise will have an added advantage:
- Experience working on projects following Agile methodologies.
- Relevant cloud technology certifications are preferred.
- Knowledge of application security and cloud cybersecurity controls; Good knowledge of testing methodologies with working experience in performing various application and systems testing; and Experience in migration of legacy systems, including data migration.