IT SUPPORT TECHNICIAN

SUNTECH SECURITY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology solutions company in Singapore is seeking a Technical Support Engineer to handle installation, configuration, and troubleshooting of IT systems. The ideal candidate will have proven experience in technical support, a solid understanding of mobile devices, and knowledge in network security. Strong problem-solving and communication skills are essential. Responsibilities include liaising with vendors and performing additional tasks assigned by the supervisor.

Qualifications

• Proven work experience as a Technical Support Engineer or similar role.
• Good understanding of computer systems, mobile devices, and applications.
• Knowledge in network system security.

Responsibilities

• Installation, configuration, and troubleshooting of IT systems.
• Liaise with vendors for IT purchases and implementation.
• Perform any ad hoc tasks assigned by supervisor.

Skills

Technical Support

Problem-solving

Communication

Job description

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor