IT Support Technician

TECHCOM ENGINEERING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology service provider in Singapore seeks a Technical Support Engineer to deliver exceptional service for various tech products. Responsibilities include installation, configuration, and troubleshooting of computer systems and mobile devices. Applicants should possess excellent problem-solving and communication skills, along with a good understanding of network system security. The role may involve liaising with vendors for IT acquisitions as well.

Responsibilities

• Provide technical support for desktop and mobile devices.
• Install, configure, and troubleshoot IT systems.
• Liaise with vendors for IT purchases and implementation.
• Resolve system security issues as needed.

Skills

Technical support expertise

Problem-solving

Communication skills

Installation and troubleshooting

Knowledge in network system security

Job description

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor