IT SUPPORT SPECIALIST / IT EXECUTIVE / NETWORK TECHNICIAN

KELI CAREERS PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology service provider in Singapore is seeking a proactive IT Technician to provide comprehensive technical support and maintain digital infrastructure. The ideal candidate will ensure system reliability and deliver exceptional service to internal teams. Responsibilities include infrastructure maintenance, executing patches, and delivering technical support. A diploma in IT and a minimum of 2 years of experience are required, along with proficiency in Windows OS and strong problem-solving skills.

Qualifications

• Minimum 2 years in a technical support or IT technician role.
• Strong command of Windows OS and basic cybersecurity principles.
• Exceptional problem-solving abilities and a customer-centric communication style.

Responsibilities

• Install, configure, and update workstations, peripherals, and mobile devices.
• Execute routine patches, backups, and security updates to ensure optimal performance.
• Deliver multi-channel Tier 1 and 2 support for hardware, software, and network issues.
• Administer user accounts and permissions in alignment with company security policies.
• Assist the IT team with system deployments, upgrades, and cybersecurity initiatives.

Skills

Windows OS

Problem-solving

Customer-centric communication

Education

Diploma or Certification in IT

Job description

Role: IT Technician

Overview We are seeking a proactive IT Technician to providecomprehensive technical support and maintain our digital infrastructure. The ideal candidate will ensure system reliability and deliver exceptional service to our internal teams.

Key Responsibilities

• Infrastructure Maintenance: Install, configure, andupdate workstations, peripherals, and mobile devices.
• System Integrity: Execute routine patches, backups, andsecurity updates to ensure optimal performance.
• Technical Support: Deliver multi-channel Tier 1 and 2support for hardware, software, and network issues.
• Access Management: Administer user accounts andpermissions in alignment with company security policies.
• Project Collaboration: Assist the IT team with systemdeployments, upgrades, and cybersecurity initiatives.

Qualifications & Skills

• Education: Diploma or Certification in IT, ComputerScience, or a related field.
• Experience: Minimum 2 years in a technical support or ITtechnician role.
• Technical Proficiency: Strong command of Windows OS andbasic cybersecurity principles.
• Soft Skills: Exceptional problem-solving abilities and acustomer-centric communication style

Please contact us at [e-mail].