IT Support Specialist - End-User Help & Network Fix

WGT Events & HR Group; Singapore; On-site; SGD 45,000 - 55,000; Full time

Job summary

A leading events and HR company in Singapore is seeking an experienced IT Assistant to provide IT support. Responsibilities include assisting end-users with technical issues, troubleshooting network problems, managing user accounts, and implementing security measures. The ideal candidate will have a Diploma in Information Technology and at least 2 years of relevant experience. This role offers a chance to contribute to improving IT practices in a dynamic environment.

Qualifications

• Minimum Diploma in Information Technology.
• At least 2 years relevant work experience.

Responsibilities

• Providing frontline assistance to end-users for technical issues.
• Monitoring and troubleshooting network-related issues.
• Managing user accounts on various systems and applications.
• Implementing IT security measures to protect systems and data.
• Ensuring data integrity and implementing recovery procedures.
• Maintaining an inventory of hardware and software assets.
• Conducting training sessions on IT best practices.

Skills

Frontline support

Network troubleshooting

User account management

IT security implementation

Data integrity and backup

Training and education

Education

Diploma in Information Technology

Tools

Software applications

Antivirus software

Job description

A leading events and HR company in Singapore is seeking an experienced IT Assistant to provide IT support. Responsibilities include assisting end-users with technical issues, troubleshooting network problems, managing user accounts, and implementing security measures. The ideal candidate will have a Diploma in Information Technology and at least 2 years of relevant experience. This role offers a chance to contribute to improving IT practices in a dynamic environment.