IT Support Engineer — School Tech (1-Year Contract)

STAMFORD AMERICAN INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

An international educational institution in Singapore is hiring an IT Support Engineer on a one-year contract. The ideal candidate will provide tech support, ensuring efficient resolution of technical issues while delivering top-notch customer service. Fresh graduates from relevant post-secondary education institutes are encouraged to apply. Strong problem-solving abilities, effective communication, and a good understanding of IT services are essential for success in this role.

Qualifications

• Fresh graduates from Post-Secondary Education Institutes (PSEIs) such as Polytechnics and Technical Education Institutes.
• Good command of English with clear communication skills.
• Understanding of and commitment to confidentiality principles.

Responsibilities

• Act as a single point of contact for all user incidents and requests.
• Provide Level 0/1 support to applications or software systems used in school.
• Improve user awareness of IT issues and promote appropriate use of IT services.

Skills

Analytical skills

Problem-solving

Communication skills

Customer service skills

Teamwork

Time management

Education

Post-Secondary Education Institute (PSEI)

Tools

Microsoft Windows 11

Office 365

Apple iOS

macOS

Active Directory

JAMF

Job description

An international educational institution in Singapore is hiring an IT Support Engineer on a one-year contract. The ideal candidate will provide tech support, ensuring efficient resolution of technical issues while delivering top-notch customer service. Fresh graduates from relevant post-secondary education institutes are encouraged to apply. Strong problem-solving abilities, effective communication, and a good understanding of IT services are essential for success in this role.