IT Support Engineer

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking an IT support technician to provide onsite support and perform troubleshooting for various systems. The ideal candidate has a diploma in IT, experience in desktop support, and strong technical and customer service skills. This role requires willingness to travel and work in a rotational shift pattern.

Qualifications

• Diploma in IT or relevant discipline.
• Prefer experience in desktop support with knowledge in Windows OS.
• Experience in a customer support environment is advantageous.

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting.
• Provide onsite support for various systems and network troubleshooting.
• Work with product team on system enhancements or troubleshooting.

Skills

Desktop support experience

Windows OS knowledge

Basic Networking

Technical skills

Analytical skills

Customer-oriented attitude

Education

Diploma in IT or relevant discipline

Job description

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973