IT Support Engineer

Krisvconsulting Services Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A consulting services company in Singapore is looking for an IT Support Specialist to provide technical assistance and support for a financial client. The role involves troubleshooting Windows 10 and other software, managing hardware and software inventory, and assisting end users. Candidates should have a diploma in IT/Computer Science and 1-2 years of relevant experience. Strong communication skills are essential.

Qualifications

• Minimum 1-2 years of experience in IT Support or Information Systems.
• Familiarity with common software and hardware troubleshooting.

Responsibilities

• Provide technical assistance and support for a financial client.
• Troubleshoot and support Windows 10, MS Office, and peripheral equipment.
• Track hardware and software inventory via ITAM software.

Skills

Windows 10

Active Directory

O365

Network troubleshooting

Excel

Communication skills

Education

Diploma in IT/Computer Science or equivalent

Job description

We're looking for an IT Support Specialist to provide technical assistance and Support for a financial client.

Responsibilities

• Install, upgrade, support, and troubleshoot Windows 10, MS Office, and other common software.
• Install, upgrade, support, and troubleshoot printers, projectors, and other peripheral equipment.
• Deal with hardware and software support queries and issues reported by end users.
• Engage with vendors wherever required to resolve issues related to hardware/software.
• Responsible for tracking hardware and software inventory via ITAM software.
• Familiarize end users on basic software, hardware, and peripheral device operation.
• Responsible for administration of IP telephony systems.
• Responsible for administration of VPN users.
• Work with other operation teams to resolve issues.
• Travel between different sites in Singapore when necessary.
• Perform other tasks as designated by management.

Requirements

• Minimum Diploma in IT/Computer Science or equivalent.
• At least 1 - 2 years of experience in IT Support or Information Systems.
• Hands‑on experience on Windows 10, Active Directory, and O365.
• Entry‑level network troubleshooting skills and understanding of networking.
• Intermediate proficiency in Excel is required.
• Strong communication skills.