IT Support

AZNET PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company in Singapore is seeking an IT Support Specialist to provide onsite customer support, diagnose technical problems, and maintain IT operations. The ideal candidate should have an ITE qualification and be willing to work on weekends. Entry-level candidates are encouraged to apply. Immediate vacancy available.

Qualifications

• Minimum ITE qualification in Computer Science or related field.
• Willing to work on rotation including weekends and public holidays.
• Good command of English communication skills.

Responsibilities

• Provide onsite support to customers for troubleshooting.
• Diagnose and resolve technical problems reported by customers.
• Maintain IT operations including systems and infrastructure.

Skills

Basic IT knowledge

Basic networking

Proficient in English

Education

ITE qualification in Computer Science, Information Technology, or related field

Diploma or Bachelor's Degree in a related field

Job description

Job Descriptions

• Provide onsite support to customers including troubleshooting, attending to break down calls and resolving their area of concern

• Diagnose and resolve technical problems and issues reported by customers

• Maintain essential IT operations, including operating systems, IT infrastructure, security tools, applications, servers, email systems, laptops, desktops, software, and hardware (servers, network switches, firewalls, wireless)

• Any other ad hoc tasks as required.

Job Requirements

• A minimum of an ITE qualification in Computer Science, Information Technology, or a related field, those who possess a Diploma or Bachelor's Degree in a related field are welcome.

• Able to work on rotation basis - including Saturday, Sunday and PH (4 days work a week)

• Proficient in English (spoken & written)

• Good command of basic IT knowledge and basic networking

• Entry levels are welcome to apply

• Immediate vacancy available