IT Specialist (Systems Administrator)

Tiong Seng Contractors (Pte) Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading construction company in Singapore is seeking an IT Support Technician to provide daily operational and technical support for hardware and software issues. The ideal candidate will have experience in system administration, knowledge of VMware and Microsoft 365, and possess strong troubleshooting skills. This role involves coordinating IT support across multiple offices and managing incidents effectively.

Qualifications

• 1 - 2 years of system administration experience in MS Windows Server Systems.
• Familiar with PC Hardware and troubleshooting skills.
• Certifications in Microsoft Office 365 and IBM Lotus Notes / Domino are advantageous.

Responsibilities

• Provide daily operational and technical support to end users.
• Coordinate IT support activities across multiple sites.
• Resolve Level 1 and 2 Application Issues.

Skills

Incident Management

Problem Management

Change Management

VMware Virtualization

Microsoft 365

Networking knowledge

Education

Diploma / Degree in Computer Science / Information Systems / Engineering

Tools

Microsoft 365

IBM Lotus Notes / Domino

MS Windows Server

PC Hardware

Job description

Job Description

• Daily operational and technical support to end users on hardware, software and basic network issues.
• Coordinate and manage IT support activities across multiple site offices.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management.
• VMware Virtualization, Microsoft 365 Office cloud and IBM Lotus Notes / Domino Administration.
• Server / Network / Firewall Administration.
• Resolve Level 1 and 2 PC / Application Issues.
• Escalation of Level 3 Application Issues to third-party vendors.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Other ad-hoc assigned

Requirements

• Diploma / Degree in Computer Science / Information Systems / Engineering or equivalent.
• 1 - 2 years of system administration experience in MS Windows Server Systems, VMware Virtualization, Microsoft 365 cloud and IBM Lotus Notes / Domino System Administration.
• Familiar with PC Hardware, MS Windows Desktop / Server OS, Linux, MS A/D and basic network, TCP / IP knowledge and troubleshooting.
• Certifications in Microsoft Office 365, IBM Lotus Notes / Domino, MCSE, CCNA are advantageous.