IT Services Delivery & Production Support Lead

PEOPLE PROFILERS (SERVICES) PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A recruitment firm in Singapore is seeking an experienced IT Services Manager to oversee daily operations, manage vendors, and drive improvements. The ideal candidate has 5-8 years in application support, particularly with Java and .NET, and possesses strong analytical, communication, and organizational skills. A background in government systems analysis is a plus. This role requires adaptability and sound knowledge of various IT infrastructures.

Qualifications

• Minimum 5–8 years experience in application production support on Java and .NET applications.
• Experience with Unix and Windows operating environments.
• Knowledge of web languages like HTML/CSS, JavaScript.

Responsibilities

• Manage and direct day-to-day operations of IT services.
• Oversee outsourced vendors and in-house contractors.
• Improve performance of IT services continuously.

Skills

Application production support

Incident management

Problem management

Root cause analysis

Communication skills

Education

Bachelor or higher Degree in IT

Tools

.NET Core

Java

Oracle

Microsoft SQL

IIS

WebSphere Application Server

Job description

A recruitment firm in Singapore is seeking an experienced IT Services Manager to oversee daily operations, manage vendors, and drive improvements. The ideal candidate has 5-8 years in application support, particularly with Java and .NET, and possesses strong analytical, communication, and organizational skills. A background in government systems analysis is a plus. This role requires adaptability and sound knowledge of various IT infrastructures.